St Paul Lutheran
Church,LC-MS
5433 Madison Road
Cincinnati, Ohio
45227
513-271-4147
MIMIC
(Ministry In Mission
In Christ)
New Visitor To St. Paul Lutheran Church Audit
The purpose of this audit is to view St. Paul Lutheran Church from the
perspective of a first time visitor. What would they see? What
questions would they have? Would they feel welcomed and wanted?
Suggestions for improvement are also considered for further study and implementation.
1. Driving to St. Paul
There is a driveway on either side of the church building. Which
one should I use? Neither one is clearly marked.
a. Suggestion: Mark the left drive as ENTER and the right
as EXIT. There should be lighted signs on double posts
for durability sufficiently into the grass so that they do not get damaged
when snow is plowed. Circular flow in an out will smooth traffic flow and
increase safety.
b. Suggestion: Paint arrows on the pavement to help direct traffic
flow. Make them big.
c. Suggestion: Put a lighted sign on the corner of the gym
directing exiting traffic behind the building to the exit.
d. Suggestion: Put a large Exit sign at the Nutone property line
directing exiting traffic behind the building to the exit.
Where should visitors park?
a. Suggestion: Provide six to ten visitor parking spots
on the entry drive across from the handicapped spots, but past the corner
of the building so that the entrance canopy can be seen. Mark
these spots with a sign painted on the pavement in the driveway at each
spot.
b. Create visitor and handicapped parking spots near the school entrance.
c. Suggestion: Add a driveway and parking spots across the front
of the building marked for visitors. Reestablish one of the front
entrances with clear signage to the door. May need to modify the
landscaping to make this more obvious.
d. Suggestion: Establish a reserved spot for the MCCC van that
has a minimal impact on Sunday parking, but is not inconvenient for MCCC.
e. Suggestion: Encourage Village residents and staff not to park
in church lot on the weekends. If vehicles parked there are not associated
with the church, MCCC, or Village should be warned with a note on the windshield
on first offense and then towed.
2. Entrances to Church and School
Main entrance from parking lot has large green canopy. There
are steps and a wheel chair ramp. There is a door opener for the
physically impaired.
a. Suggestion: While the message on the end of the canopy
suggests that this is the main entrance to the building, it can only be
seen from out in the parking lot. Add signage over the wheel chair
ramp that can be seen from the driveway.
Entrance at the school office.
a. Suggestion: Add lighted sign indicating that this
is both a church and MCCC entrance.
b. Suggestion: Add an automatic door opener so that it is handicapped
accessible.
Entrances at hallway near gym.
a. Suggestion: Have lighted signs that can be programmed
when these are open for special events such as the rummage sale, sporting
events, Easter egg hunt, etc.
3. Interior Directions and Information
Add large video monitor to the narthex and the school entrance to
provide direction to visitors. These may not always display the same
information. During the week the school entrance monitor could be
a big help to MCCC.
a. Suggestion: Mount a large computer controlled monitor
directly across from the entry hall to the narthex. Have rotating
display of slides with basic information about the facility and specific
events for the day. No more than 6 to 8 slides. Some examples
of slides for a Sunday:
i. Picture and name of preacher and liturgist indicating whether
they are resident or guest.
ii. Picture and name of organist, choir director, and special musical
guest.
iii. Picture and name of elders for the day indicating who is serving
at which service.
iv. Map of the facility. This may be too much data for one slide.
Perhaps a translucent three dimensional layout of the whole building that
breaks itself into parts to show detail.
v. Calendar of the events for the coming week.
Visitors center
a. Suggestion: Counter or table (stand behind counter,
site behind table, or stand in front of table are options) in the narthex
in front of the windows manned with smiling faces. Be able to provide
lots of information both verbally and with handouts.
b. Suggestion: Greeters staff the visitor center before
the services. Dont hesitate to get out from behind the counter/table
if someone looks lost, but hasnt asked for help. If we have more
than two ushers for the service, the others could help with this function.
c. Suggestion: Greeters staff the visitors center after
the services. Visitors may have questions.
d. Suggestion: Have a lot of tri-fold brochures. The
draft visitors one is a great start. They can be on topic such as:
the pastor, the staff, the elders, Bible classes, Sunday School, youth
group, young adults, LWML, Federation, Thrivent projects, our constitution,
mission outreach, MCCC, Martin Luther, the Augsburg Confession, LCMS, MEAC,
VBS, St. Paul Village, our history, communion, basics of the Christian
faith, maps to our church and layouts of our facility, stewardship.
We may be able to find published sources for many of these topics.
Each of these should be reviewed at least yearly.
e. Suggestion: Have all of the brochure topics on an interactive
touch screen. Perhaps this is pointing to our web site.
This would provide information to people in the building at any time of
the week.
Interior doors
a. Suggestion: Every door in the building that
is not a storage closet or utility room should be marked with an over-the-door
sign perpendicular to the wall. Signs should be simple, readable,
consistent, and easily replaceable as the function of rooms changes.
b. Suggestion: For class and meeting rooms, have a wall mounted,
changeable sign for an 8.5x11 page that is easily changes. For
Sunday School this could be a picture of the teacher, his/her name, the
grades, etc.
Exterior
a. Suggestion: It is really nice to have it light at
night, but we need to find a way to have it light with consistent brightness
from top to bottom.
b. Suggestion: Our street number should be very visible from a
passing car at night as well as during the day.
c. Suggesion: Change St. Paul Lutheran School letters to St. Paul
Lutheran Church.
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updated:
March, 2008
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